Private Policy
Cisneros Counseling | Last Updated: 2026
By using this website you agree to the terms outlined in this Privacy Policy.
Information I Collect
Information You Provide Voluntarily
When you fill out the contact form on this website you may provide personal information including your name, email address, phone number, and a brief description of what brings you to therapy. This information is used solely to respond to your inquiry and is never sold or shared with third parties.
Automatically Collected Information
Like most websites this site may collect certain non-personally identifiable information automatically including your browser type, device type, pages visited, and time spent on the site. This information is used only to improve the website experience and is not linked to your personal identity.
How I Use Your Information
Information collected through this website is used only to:
Respond to your inquiry or consultation request
Provide information about services offered at Cisneros Counseling
Improve the functionality and content of this website
I will never sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality & Mental Health Information
This website is not a therapy platform and no therapeutic relationship is established through its use. Any information shared through the contact form is kept confidential to the extent possible. However please be aware that email and web forms are not fully encrypted and are not considered HIPAA secure communication methods.
If you are an active client please use the secure client portal provided to you for all clinical communication.
Cookies
This website may use cookies — small text files stored on your device — to improve your browsing experience. You may disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on this site.
Third Party Services
This website is hosted by Squarespace. Squarespace may collect certain data in accordance with their own privacy policy. I encourage you to review Squarespace's privacy policy at squarespace.com for more information.
This site may also use Google Analytics to understand how visitors interact with the website. Google Analytics collects anonymous usage data and does not identify individual users. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Links to External Websites
This website may contain links to external sites such as Psychology Today or other resources. I am not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
Children's Privacy
This website is not directed at children under the age of 13. I do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this site please contact me immediately.
Crisis & Emergency Situations
This website is not intended for use in emergencies. If you or someone you know is experiencing a mental health emergency please call or text 988 or go to your nearest emergency room immediately.
Changes to This Privacy Policy
I reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of this website following any changes constitutes acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy please contact me directly:
Alex Cisneros, RMHC, MS
Cisneros Counseling
Winter Park, FL
alex@lyoncounseling.care
(321) 209-7262